Listen to real people,

design for real needs,

make real change.

We help you solve the real problems your customers have.

Providing you with templates, guidance, and hands-on inclusive design practice, to ensure lived experiences are understood and positive impact can be made.

Find out about us

How we help you

Facing a research audit for the first time?

Recent department changes leading to lacking of Product performance?

Not seeing the impact of your research? …

Find out more about what we do

  • In the making and coming soon in 2026!

    Templates and guidance including:

    • research documentation and management templates

    • GDPR requirements for audit

    • how to’s on adapting and hacking existing methodologies with the BKR approach

    ££ Cost TBC

  • Coming soon with THE package 2026!

    In combination with access to THE research package, you can arrange a 3 part series of workshops and training days to merge the templates and approaches with your key business needs.

    Think:

    • real-business examples to test new templates

    • governance and new structures built through workshops

    • team development for inclusive design and UX research

    ££ Cost TBC

  • AVAILABLE NOW!

    Built templates, guidance, and research strategy unique to your business and customer needs.

    ££ Cost on enquiry

Alex Cleator is a Research Leader and Public Speaker in inclusive and positive-impact driven research.

She founded ‘Be Kind’ Research methodologies to prove that impactful research doesn’t have to leave anyone out.